Cruise Liability Waiver Terms + Conditions
Please read our Cruise Liability Waiver Terms + Conditions
Terms and Conditions All departures, activities & itineraries are subject to weather, tides & sea conditions. Bay of Islands Rock Cruises reserves the right to cancel any departure without prior notice in the interest of passenger comfort and safety. Safety Our valued guests are hereby made aware that our adventure activities (kayaking, snorkeling, beach landing, treks) all have an element of risk and are suitable for people of good health. Whilst we do everything possible to safeguard our guests we cannot be held responsible for personal injury due to the actions of our guests that are beyond our control. The staff and management of Bay of Islands Rock Cruises Ltd take all practicable steps to safeguard our guests. However, you must follow our instructions and use the safety equipment provided at all times. Adults accompanying any person under the age of 18 must ensure that the underage person follows our instructions at all times. You must release or indemnify Bay of Islands Rock Cruises Ltd and our staff against any liability we incur to anyone else, resulting from your failure to follow our instructions or the failure of any person accompanying you under the age of 18 to follow our instructions. We reserve the right to withdraw any person who in our opinion is likely to endanger themselves or others. We also reserve the right to cancel the cruise if we become concerned for any reason for your safety or that of any other person.
WARNING: Under New Zealand law it is extremely unlikely that you will be able to sue anyone if you are injured. In addition, New Zealand's accident compensation scheme provides only limited assistance to visitors to New Zealand who are injured. We strongly recommend that all visitors to New Zealand have full insurance covering any injury they might suffer, including medical treatment cover, before undertaking this activity.
EXCLUSIONS: To the extent permitted by law, all our liability for damage to your property, disruption to travel plans, or mental injury is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993. Please inform Bay of Islands Rock Cruises Ltd of any medical conditions or other information we need to know to include you safely in this activity. For example: asthma, allergies, heart conditions, epilepsy or pregnancy. You are entitled to access any information we hold about you or to request its correction at any time.
Photos and Videos
Please note that Bay of Islands Rock Cruises Ltd often takes photographs and videos onboard the cruise for use in Social Media and Advertising. Acceptance of these terms and conditions and allowing your photo/video to be taken during the cruise will mean that you agree to the use of those images of yourself being used by Bay of Islands Rock Cruises for the above purposes. Should you not wish to be included please feel free to let us know onboard.
All luggage and personal effects are at all times your own responsibility. Bay of Islands Rock Cruises Ltd will not be responsible for any loss, delay or costs connected with adverse weather conditions.
Please note due to licensing regulations absolutely NO alcohol is to be brought aboard the vessel. We have full bar facilities aboard The Rock
"13/10 experience. Highly recommended for all ages and types of travelers. We all had a great time & are planning another trip soon."
"The crew on The Rock are so friendly! The boat is an old ferry and has a lot of character. I’m sure there are plenty of other positive reviews, so...
"The crew are wonderful and swimming in the fluorescent algae was one of the most surreal and beautiful moments of my life. Highly highly recommended!"
"To start the crew aboard was absolutely fantastic and easy going. Just having them be the leaders of our stay made it very relaxed as if you were traveling...
"Anyone considering this, consider no more and just book it! This was one of my first experiences solo travelling up in the north after a tour and as...